This page provides the latest information for any event updates, cancellations or postponements for Race for Life.
Please use the FAQs below if you have further questions, or if we have contacted you about changes to your event. We’re sorry for any disruption this may have caused and appreciate your patience. If your event is affected in any way, you will receive an SMS from us with the key information. This page provides general guidance, and if there are any specific impacts or further updates relating to your event, we will follow up with additional communications.
If you need urgent support or have questions not covered here, please get in touch with our Supporter Services team. We will also send follow up communications if there are any significant changes you need to be aware of, including full details and specific updates relating to your event.
If we ever need to cancel an event, we will contact all registered participants directly with full details.
Yes. We will provide full information on how to request a refund in the message you receive from us. You can also get in touch with our Supporter Services team.
Absolutely - you are welcome to join any of our other events. We’ll include links and options when we contact you.
We have worked tirelessly to wherever possible postpone our Race for Life events. However, in some cases, this has simply not been possible. This is usually down to the availability of the venues, we will have also looked at other potential venues to host our events nearby but sometimes it simply isn’t possible to deliver an event. We’re very sorry that we have had to cancel your event this year but we hope that we’ll be able to host it again next year. Please do look at the Race for Life website to see if there are any events we’ve been able to postpone that are nearby you can sign up to instead.
As your event was cancelled on the morning of the event, we will be providing you a refund within approx. 3 weeks. You'll receive an email from us on the Monday after your event, confirming this in writing for you. This will be a refund of entry fee only, not donations.
We are very sorry that your event has been postponed. This decision is never taken lightly, and we understand how disappointing it is. We will contact all participants soon with the new date and refund information if required. Thank you for your patience during this time.
Yes. Refund options will be included in your direct communication from us. You can get in touch with our Supporter Services team if you have any questions.
Yes, you are welcome to take part in an alternative event if the new date doesn’t work for you. You can get in touch with our Supporter Services team.
If we have got in touch to inform you that car parking is no longer available for your event then please make alternative travel arrangements.
Due to operational or safety reasons, we may have had to adjust parts of the event route. But don’t worry, the event will still go ahead.
If we need to work with local partners to move your event to a nearby alternative location, full details will be sent to all participants as soon as they are confirmed.
If the start time of your event needs to change in order to help ensure safety and smooth running of the event, please check your email/SMS for the new schedule.
If a hot weather warning is issued for your event date, we will contact you directly if we need to postpone or cancel the event. If you do not hear from us, the event will still be going ahead as planned. If the weather on your event day looks like it will be hot then we advise you follow some of our top tips. Please manage your own needs and the needs of the people you are with as you see fit.
Bring a filled re-usable water bottle, a water station will be available at the finish for participants only. A water station in available on course for 10k participants. Stay SunSmart by wearing a t-shirt, hat and sunglasses; and using a sunscreen with at least SPF30 and a 4- or 5-star rating. On the course, please go at your own pace.
If you need advice on your personal situation and whether you will be able to take part in the event with high temperatures, then please speak to your GP before the event or speak to the event medic on the day. We have medics on site who can help you if you start to become unwell or have any medical concerns, it may also be best to miss this event if you have been feeling unwell lately or start to feel unwell on the day. Do check your emails for any last-minute messages from us.
Your well-being remains our top priority, and we will continue to monitor the forecasts and government warnings. Where it becomes a significant risk to health, our hot weather contingency plans will be implemented and, where necessary, events cancelled.
If there is a weather warning in place, we will contact participants if any changes are required.
If a local situation arises such as a protest, disruption, or incident, we will assess the impact with local authorities. If we need to postpone or cancel the event, we will contact all participants directly. If you do not hear from us, your event is still going ahead as planned.
If a wider, national circumstance could affect your event, we will continue to monitor the situation closely with our partners. Should any changes become necessary, we will get in touch with all participants. If you don’t receive any updates from us, the event will proceed as scheduled.
We advise leaving in plenty of time, but our team work closely with local transport providers and often aware of any significant disruptions. We will always do our best to accommodate supporters.
Your entry fee money instead of going towards the operational costs of putting on our events, will go towards funding life-saving cancer research. This is the same as any donations you get for taking part in an event.
Cancer Research UK will receive any online donations you have collected and it will go towards funding life-saving cancer research. We cannot refund donations unless the donor themselves contacts us to request a refund of their donation.
Within 2-3 weeks. If you haven’t received the refund by this time please call supporter services.